1. Introduction

Welcome to Cocobella (“we,” “our,” or “us”). At Cocobella, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website and use our services.

By using Cocobella, you consent to the practices described in this Privacy Policy. Please take a moment to carefully read and understand this policy.

2. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect may include:

2.1. Personal Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, shipping address, and payment information.

2.2. Browsing Information: We collect non-personal information such as your IP address, browser type, device information, and other similar data when you visit our website.

2.3. Cookies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences and collect information about how you use our site.

3. How We Use Your Information

We use your information for various purposes, including but not limited to:

3.1. Providing Services: To process orders, personalize products, and deliver them to you.

3.2. Communication: To send you order updates, promotional offers, newsletters, and other communications related to our products and services.

3.3. Improvement: To analyze and improve our website, services, and user experience.

3.4. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our terms and policies.

4. Data Security

We take the security of your data seriously. We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Information Sharing

We may share your information with:

5.1. Service Providers: We may share your information with third-party service providers who assist us in delivering our services, including payment processors, shipping companies, and marketing partners.

5.2. Legal Requirements: We may disclose your information when required by law, in response to legal requests, or to protect our rights and interests.

5.3. Business Transfers: In the event of a merger, sale, or transfer of our business, your information may be part of the assets transferred.

6. Your Choices

You have the following choices regarding your personal information:

6.1. Account Settings: You can update your account information and preferences by logging into your account.

6.2. Communication Preferences: You can opt out of receiving promotional emails by following the instructions in the emails or contacting us.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or maintain information from individuals under 13 years of age.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the “Last Updated” date at the beginning of this policy. We encourage you to review this policy periodically to stay informed about our data practices.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at +91-9468477933.

Thank you for trusting Cocobella with your personal information. We are dedicated to providing you with personalized bags and baskets while safeguarding your privacy.