Last Updated: 23rd September 2023

Please read these Terms and Conditions (“Terms”) carefully before using Cocobella (“we,” “our,” or “us”). These Terms govern your use of our website and services.

By accessing or using Cocobella, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

  1. Use of the Website

1.1. Eligibility: You must be at least 13 years old to use our website and services. By using our website, you represent and warrant that you are of atleast 13 years of age.

1.2. Account: You may be required to create an account to access certain features of our website. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

  1. Personalized Products

2.1. Customization: Our products are personalized to your specifications. You are solely responsible for the accuracy of the information provided for customization.

2.2. Designs: We reserve the right to reject or modify designs that violate our content guidelines, including but not limited to designs that are offensive, infringe on intellectual property rights, or are illegal.

  1. Orders and Payment

3.1. Order Confirmation: When you place an order, you will receive an order confirmation email. This email is not an acceptance of your order but a confirmation that we have received it.

3.2. Payment: Payment is due at the time of order placement. We accept various payment methods, which will be specified during the checkout process.

3.3. Cancellations: Once an order is placed, it cannot be canceled or modified, as our products are customized to your specifications.

  1. Shipping and Delivery

4.1. Shipping: We will make every effort to deliver your order within the estimated delivery timeframe. However, we are not responsible for delays caused by third-party shipping carriers.

4.2. Address Accuracy: You are responsible for providing accurate shipping information. We are not liable for orders shipped to incorrect addresses.

  1. Returns and Refunds

Please refer to our Return and Refund Policy for detailed information on returns and refunds, which is incorporated by reference into these Terms.

  1. Intellectual Property

6.1. Our Content: All content on our website, including text, graphics, logos, images, and software, is our intellectual property and is protected by copyright and other applicable laws.

6.2. User Content: By submitting content to our website, you grant us a non-exclusive, royalty-free, worldwide, perpetual, and sub licensable license to use, reproduce, modify, adapt, and distribute the content for our business purposes.

  1. Disclaimer of Warranties

Our products and services are provided “as is” and “as available.” We make no warranties, express or implied, regarding the quality, accuracy, or fitness for a particular purpose of our products or services.

  1. Limitation of Liability

To the extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

8.1. The use or inability to use our website or services.

8.2. Unauthorized access to or use of our servers and any personal information stored therein.

8.3. Any unauthorized access to or use of our secure payment processing systems.

  1. Changes to Terms

We may update these Terms from time to time. When we make changes, we will revise the “Last Updated” date at the beginning of these Terms. Continued use of our website after any changes indicates your acceptance of the revised Terms.

  1. Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please contact us at +91-9468477933.

Thank you for choosing Cocobella. We appreciate your business and look forward to providing you with personalized name bags and baskets.